Statistics and Research Methods in Solving Business Problems: Continental Airlines

Introduction squad C was tasked with inquirying and analyzing several(prenominal) examples of the effective using up of statistics and research methods in figure out blood relate problems. The team conjointly researched several examples that demonstrated an effective use of statistics in solving employment related problems. Examples included the human factor and ergonomic issues related to night shift work, methods of paying out payroll, in effect touchstone the impact of a technical process betterment at heart an aerospace company, and finally the impact of processing node information more rapidly and more efficiently in the air hose attention to improve the ability to profit the situational awargonness in spite of appearance the manufacture and improve customer vertical and company profits. After small thought was given to to each one crinkle related problem, group C decided to concentrate on on the use of statistics and research methods in solving the afo rementioned(prenominal) problem within the air hose industry. Continental Airlines, which recently apply a speech analytic technology improvement within its Reservation Call Centers, provided Team C a finished case study in which to analyze the effective use of statistics in solving business related problems. Importance of calling Problem in the Airline Industry The airlines immediately are constantly faced with having to adapt business decision-making strategies to a rattling complex and dynamic business environment.

Decision makers that jackpot in effect and efficiently collect and analyze the most germane(predicate ) and reliable consumer data relating to in! dustry trends and activities within the industry brook improve on the qualitative and quantitative inferences which bath be made from statistical data. Improving the situational awareness of industry trends and activities, in as timely a manner as possible, can help an airline realize improvements in customer service satisfaction and ontogeny company profits. The approachs of not expectant critical thought to this business related problem could cost an airline in profits, possible growth opportunities in... If you want to pass water a skillful essay, order it on our website: OrderCustomPaper.com

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